Responsibilities of this position include:
Processing of all specialty ticket requests (House Seats, Past Dating, Gift Certificate redemptions, etc.) through the Ticket Master System (host platform), Answer incoming Customer Service inquiries & fulfillments via phone & email, Audits of Listings & Ticketing websites, work closely with the Group Sales Department, Maintain good communication with Treasurer and Box Office staff, Box Office window ticketing sales & customer service including: processing window and broker ticket transactions; maintain accurate box office cash accounts; settle batch reports; coordinate will-call pick-ups and transactions;
Candidates should be able to maintain good customer relations and have a pleasant personality. Positive Attitude is a must! Applicants should have a flexible schedule with holiday availability and be willing to work within the scheduling needs of the Treasurer.
General knowledge of the Ticket Master ticketing system preferred, but not required. Good computer and phone skills required (Excel, Word, Outlook, and internet)
We are committed to building a creative and dynamic workplace that celebrates individual differences and diversity and treats everyone with fairness and respect. Our company does not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, gender identity, marital status, veteran status, disability, or any other category protected by federal, state, or local regulations.
There are Semi-Regular scheduled hours (normally 8-16 Hours per week) however some flexibility is necessary, as nights, weekends, and holidays are required. Sunday Availability is required for this position. Additional availability during our busy holiday and spring break seasons are a must. Extra hours may be available on a seasonal basis and for vacation coverage.
Blue Man Group offers competitive Part Time Benefits and wellness programs for its employees.
Seeking to fill position immediately
Interested applicants should send (please include position title in subject line) cover letter, resume along with 2 references to:
Astor Show Productions
434 Lafayette Street
New York, NY 10003
Or Email to Astorjobs@blueman.com No Phone Calls Please